What a digital diagnosis should decide before production begins
A useful diagnosis identifies the commercial constraint, the route, the evidence required and the smallest responsible first phase.
A useful diagnosis identifies the commercial constraint, the route, the evidence required and the smallest responsible first phase.
Improve an existing process with CRM and automation when the workflow is standard. Build custom infrastructure when the operating model genuinely requires it.
Automation should move information, prepare context and reduce delay. It should not impersonate judgment.